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  • Funnel Cake Tree Is NOT responsible for packages once they have been given to the carrier - for questions about your order once the tracking has updated to the carrier - please reach out to them.  if you need additional information from us in order to connect to the carrier - please email with your order number
  • If you place multiple orders that have not been shipped, shipping will be combined when possible - this is not always possible and may result in your receiving multiple shipments.
  • We cannot update your shipping address or items ordered once your order has been placed - PLEASE triple check your ship to address and items ordered before placing your order 
  • No returns on items discounted 30% or more 
  • No returns on custom items 
  • You WILL receive an email with order updates and tracking information - if you do not have an order confirmation or order update - please email: be sure you give us the email you used to place your order, your full name, and shipping address.
  • Any questions - reach out to 

Thank you!